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Friday, May 15, 2015

Friday Featured W.L. May Employee: Kim "Kay" Wridge

Kim Wridge
This is the part of the blog where we share a little about ourselves. Today we would like to introduce you to one of the people that help provide you with our famously fast and accurate customer service.

Name? Kim Wridge,  also known as  “Kay” only here at W.L. May.

Job Title? Customer Service Front Counter

Where did you grow up? I grew up in Portland, Oregon.

How long have you been with W.L. May? I started with W. L. May in June 2012 so 3 years now.

What did you do prior to joining W.L. May? Prior to coming to W. L. May I worked for Stan’s Refrigeration and Appliance for 3 years.  I fell into the industry quite by accident as I was working for Boise Cascade Wood Products as an Administrative Specialist (glorified secretary).  When the housing and lumber market took a dive so did the mill.

What do you enjoy doing when you're not at work? I enjoy playing softball which I have played for years.  Especially now that my daughter Sammi is older and we play on the same teams together.  She works here at W. L. May with me now as well.  I also enjoy reading and quiet time as well.

To what do you credit your success? I credit my success to my parents who taught me how to listen and learn along with work ethic and common sense.

What do you like about working at WL May? I enjoy working with all of the people at W. L. May and building rapport with the customers.  There is definitely a wide variety of personalities.

Can you share one piece of advice for others in our industry? Keep your eyes and ears open.  Be receptive to change and listen to your customers.  You can learn a lot by just listening.  Patience, which is not my strong suit by any means, really is a virtue and is something that I work on improving daily.

Can you share something most people do not know about you? Most people do know this about me unfortunately.  I have a lot of cats.  Crazy cat woman, that’s me.  No rodent problems at home however and I live in the sticks.

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