|Whats on YOUR wish list? We would love to know.|
Here at W.L. May Company, we have always made it our goal to have what you need on hand and ready to go before you need it. We uses many techniques to anticipate future needs such as factory recommendations, inventory monitoring and tracking, and in some ways the most important: client feedback.
Client feedback has been responsible for introducing us to several products through the years. In fact, some of our most popular accessory items were introduced to us by our clients either telling us about a product or asking for our help in locating a product.
W.L. May Company has made a commitment to helping to further the success of our clients. The most outwardly visible way of doing this is by participating in trade groups, such as United Servicer's Association. Another way to help further your success is by our concentrating on stock availability and accuracy of all details of our business from the initial research assistance, to making sure warranty credits are applied quickly to your account. It takes some time and effort. Much of it happens out of the sight of our clients, but we hope you notice the results.
On the subject of furthering our clients success, we know that it takes more than just parts for a service business to stay successful and grow. It takes good equipment, a good appearance, and more and more it takes computer expertise. Our position in the supply chain means that we are approached regularly with solution suggestions for all of those issues.
So we pose the question: "What would you like?" Are there aspects of your business that you are struggling with and would like some assistance or direction? Uniforms, trucks, software, tools? Let your parts expert know what you are struggling with and we will do our best to help address those needs.
Thanks to all of our clients for your help and support. We look forward to hearing your suggestions. Have a great servicing day out there!