Customer service is more than just giving your customers what they expect in a friendly manner. Naturally, you do want to give them what they expect and you definitely want to be friendly. If you want to provide stunning customer service, you really need to surprise them in a good way. You don't need to have a big staff or a huge budget. Consider what your customer would like and might not ask. Things like shoe covers, a professional look, offering them relevant accesories can go a long way. The video we are sharing today talks about the extra steps a taxi driver takes to make sure he is giving the best customer service available. How do YOU go the extra mile when serving your customers? Tell us about in the comments.