GE Sues Whirlpool, Other Suppliers for Price Fixing

Offered from Dow Jones Business News without comment. From the article:
GE alleges that it was hurt by an international conspiracy to set prices at "supra-competitive levels," to decrease manufacturing capacity and to limit product availability by a group of global manufacturers of refrigerator compressors. 

Tip for Thursday: Learning the Business

The tip here is to try to remember what drew you into the repair business and why you love it in spite of it's frustrations. In that light, here is an article by a guy who started his own repair business 6 months ago that is sharing a bit of what he is learned. His optimism is refreshing and maybe some of his experiences can be helpful.

Wednesday WL May Profile : Brad Cantor

Reposted from What's Cooking Vol.1 No.1-Brad Cantor was born and raised in Southern California, where he was an avid baseball player during his youth. He relocated to Oregon in 1976, and attended the University of Oregon for 3 years, where he studied Business Administration, before actually receiving his diploma from Oregon State University majoring in Forestry. After multiple jobs in customer service, Brad found himself at W.L. May Co in 1991. Over the last 20 years he has provided superior customer service to his customers, as his focus is always on his customers' success. If you've never met Brad, give him call. His years of experience can help solve the toughest of challenges you may face in the success of your business.

Tuesday Tips: Refrigerator Door Gasket Replacement

Like any industry, the world of appliance repair has several training conferences and conventions each year. A regular attendee at these events is the Fred's University. Fred's University is a complete training program for aspiring technicians. On his blog he shares how to replace a gasket on a refrigerator door. From the article: "For most refrigerators, all you need to get started is a replacement seal, a screwdriver and a wrench."

Monday Motivation

Fun Friday: Funny Price Shoppers

Here's a fun take on some of the persuasive tactics folks use to try to get lower prices. I think everyone in business can relate to some versions of these offers. Happy Friday and keep on smiling!

Thrifty Thursday: The GE Motherboard

Here is a thrifty tip is for repair companies. Most techs know that a large number of GE refrigerators use the same motherboard. Due to the prices of computer boards some service companies hold off on stocking that board until they come across a need for it. BUT... Because it is so commonly used. because of all the hidden expenses involved in making a second trip out to the home. And because quickly repairing your clients appliance improves your reputation in the community, the thrifty thing to do is to keep the WR55x10942 board on your truck, ready for when you need it.