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Offering information and fun for the appliance repair industry and interested do-it-yourselfers since 2013.

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Phone: 1-800-377-8881
Email: Sales@WLMay.Com

Tuesday, December 29, 2015

Kelly's Korner - Ch-ch-changes...

Hey, All!

I am back from a wonderful two weeks of vacation and enjoyed every minute of it.  I hope you all had a wonderful Christmas and are looking forward to the New Year.

This time of year is a good time to reflect on what has happened in the past year and look forward to what's coming in the new.  Here at W L May, there have been changes and we are looking at more.

Changes aren't easy, but it is a daily part of life - it would be pretty boring if everything stayed the same forever.  This year we have had some major personnel changes - people leaving that have been here for years and moving on to bigger and better things.  New people have come in and we are working hard to help them learn this business and to help you.  It will take some patience.

We've seen some changes in the major freight carriers rates.  We tried to absorb this, but now are having to institute a flat rate shipping fee.  You all should have been contacted by now, but if you have questions, please call.

The people behind the scenes here have been working hard on a new operating system and website that should be up and running in the next few months (fingers crossed!).  From what I've been told, it will be way more user friendly and help everyone's job go much smoother.  We are all looking forward to seeing this in action.

WL May sales force
W L May's first and foremost priority is you, our customer's happiness and growth in their businesses.  We care about you and what your needs are.  We bring you industry changes and news with our Facebook page and our blogs.  Opportunies for technical training and new business practices with our association with the manufacturers and the United Servicers Association.  And by having our sales team and support staff here to listen and help you with whatever you need.  If you have questions, concerns or suggestions on how we may help you better, call or email us.

I hope all of you have a wonderful and profitable New Year and remember that we here at W L May are here for YOU!

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