Wednesday W.L.May Profile: Regina Liversedge

Reprinted from: What's Cooking at W.L. May Co? Volume 1 Issue 11-Prior to relocating to Boise, Regina Liversedge and her husband, Jim, called Atwater, CA home. She worked for Barnard's Appliance, where she learned a lot from co-workers, Jeff and Dan, about the appliance service industry, from cleaning to trouble shooting and repair. They were great to work with and she found her new found education fascinating.

During late 1995, Regina and Jim followed their boys, who had moved to Boise for employment opportunities. Shortly after arriving in Boise, Regina became part of the W.L. May Co. family. She started as a Boise counter employee and in 1996 became Branch Manager. She simply loves getting up every day and going to work.

Regina and her husband, Jim, recently celebrated their 42nd marriage anniversary. Jim, her high school sweetheart, has been and always will be, her best friend. Regina could not have a better partner to share her life with.

They have two grown children; Jerome, 42, who now lives in Kalispell, MT, and Charlie, 38, who lives in Clancy, MT. Their son Charlie is the father of Regina's "wonderful and fun" 13 year old granddaughter, Mallory. They are very   proud of their two boys and granddaughter, Mallory. They also enjoy spending time visiting Regina's mother, Marilyn, who lives in an assisted living complex in Boise; they enjoy bringing her home for weekends and including her on small trips. Their family is the model of happiness, and feel this way because of the amount of quality time they spend together.

They love to watch Mallory bowl during her weekly Saturday morning league, and they frequently travel to watch her participate in city and state tournaments. Mallory is a great bowler, and has been going to Team Masters for the last two years in New York and Ohio. This year the tournament will be in Florida. Not only does Mallory enjoy bowling, she has earned college scholarship money from the time she started to bowl.

Regina takes it one day at a time and enjoys life. In her spare time, Regina enjoys fishing and camping, traveling anywhere and most importantly, enjoying family time. One of her favorite things to do is to jump up and say "Let's get out of here" and get in the car and go to destinations unknown. Regina loves visiting her sister, Mary, who lives in Garfield Bay (near Lake Ponderay) located just off the highway in Sagle, ID; a place of beauty in Northern Idaho.

If you're ever in the Boise area, make sure to drop in and say hello to Regina, you're guaranteed to be greeted with a smile.

Kelly's Korner - RSM Training

Hey, All,

W L May is commited to the continuing education of not only ourselves but our customers also.  The appliance and business world is changing rapidly and it is imperative to keep up with the changing times to stay in business. I got to have breakfast with the the guys and gals on Friday and really enjoyed meeting everyone!

That is why we are proud to team up with the United Servicers Association (USA - http://www.unitedservicers.com/)  and offer these RSM training classes to you.  USA has their finger on the pulse of the service industry and are more than willing to share their knowledge.

Thanks, Glyn!

Our Portland, OR session that was held on September 19-20 was a big success.  The technical training gave the technicians a lot of helpful tips and techniques and answered a lot of questions they had.  The round table discussion in the evening of the first day - moderated by Paul McDonald of USA - let the technicians and business owners have a very fun and informative platform in which to talk about their specific issues and find solutions and ideas for them.  The business training class at the end of the second day lit some major light bulbs in the minds of the business owners that attended it.  The feedback that I'm getting is that part alone was more than worth the cost of the training session!

Some people think that they can't afford to take 2 days off to attend.  What I am hearing from our attendees is that you can't afford to not to attend.  We still have 2 more sessions coming up:

Sacramento, CA:  October 31 and November 1, 2013 (yes, you can come dressed as an appliance technician on the 31st!)  https://www.regonline.com/builder/site/?eventid=1257369

Boise, ID: November 7 and 8, 2013 https://www.regonline.com/builder/site/?eventid=1257382

Click on the links above for information and registration on the session you would like to attend.  If you go to USA's Facebook page https://www.facebook.com/#!/UnitedServicers the picture at the top was taken at our Portland session.  And part of your registration fees include a years membership to USA.

Don't miss these!  You can't afford to not to!

Have a great week!

Motivation Monday

Friday Fun: We're Having A Party!

Throwback Thursday: News Recap October 3, 2014

If you have been reading the W.L. May Blog but haven't checked us out on Facebook, Twitter or Google+, you may not be getting the whole story. We use all of those social media outlets to share news stories that relate to our industry as well as appliance tips we have found from other sources. Here is a recap of some of the top stories we have seen lately. A lot has been happening so without further ado:

We start with some consumer friendly articles we feel would be great for sharing:

• The Consumerist challenged the notion that the most expensive appliances are the best. Link
• Food Safety News expressed concern over the dishwasher cooking fad. Link
• Valley News, quoting Preferred Appliance Parts, stated that new is not always better. Link
• Houston Chronicle considered the pros and cons of high end kitchen equipment. Link
• North Jersey.Com compared various refrigerator layouts. Link
• FDL Reporter pointed out some places germs can be breeding in your kitchen (and its appliances), Link
• The National mentioned how a full refrigerator is more energy efficient, as well as some other tips, Link
• The Dailly Herald Offered a few tips to keep dishwashers running efficiently. Link

Next, we look at the manufacturers and how they have been in the news recently:

• Wall Street Journal reported that in August shipments of large appliances were up 15.3% over last year. Link
• GE offered their vision of the home of the future. Link
• The Cleveland Daily Banner covered some of the challenges Whirlpool has faced with moving production facilities of cooking appliances. Link 

We found several articles that might be of interest to those of you who love all thing appliances:

• The Sabbatical Chef shared her collection of refrigerator magnets. Link
• How Stuff Works listed the top 10 appliances they could not do without. Link
• Treehugger shared a prototype design for a different way of refrigerating produce. Link
• A woman in Dayton, Ohio won an "Oldest Refrigerator" contest with a model from 1933. Link
• Journal Star talked about features they would like to see in the "smart appliances" that are being developed and introduced to the marketplace. Link
• Designer William Keeffer came up with a new way to repurpose washer tubs. Link 

Sometimes, the links we post are related to technology, business or happenings on the internet:

• Google made major changes to how their search performs. Link
• Dashburst announced that Facebook added a feature allowing for editting of posts. Link

We close with a couple of fun stories:

• Patriot Ledger shared the story of the appliance that charged the servicer. Link
• The Christian Science Monitor had this funny about doing laundry in a foreign land. Link 

Wednesday Worth Watching: The William Prototype Cooktop

Here is a prototype cooktop design that is patent pending. It is a pretty interesting concept.Is this something you would like to see on the market or do you have your reservations? Let us know in the comments below.

Kelly's Korner - Early Holiday Shopping for Your Favorite Tech

Hey, All,

Ok, now that the summer is over, time to think about the holidays.  I know - we are already being bombarded, but now is the time to think about the technician, employees, or that handyman in your life.  W L May has a lot of fun and useful items for gifts and stocking stuffers.

TRTD-1: Tamper-resistant Torx driver - four-in-one of the most popular torx sizes for microwaves and other appliances with tamper-resistant torx screws - T-15, T-20, T-25 and T-30.

SDBD-1:  Bit Slide Driver - thumb nut safety lock - magnetized - 3" handle makes it easy to fit in a pocket.

SD-7 and SD-10:  Slide Driver - comes in 7" and 10" sizes - slides from 1/4" to 5/16" without stopping to change sockets - magnetized.

EMF-1 and EMF-2:  Extendable Magnetic Flashlight (I want one of these!) - 3 super bright LEDS, magnetized on both ends to attach to appliance at one end and pick up screws, nuts and bolts, etc., with the other end - extends from 6.5" to 21" long with flexible neck.  The EMF-2 has a mirror to help find that screw you dropped.  FB-1 is the part number for the replacement batteries.

Call or come in to W L May for pricing and get a jump on your gift list!

Have a great week!