Kelly's Korner - RSM Training

Hey, All,

W L May is commited to the continuing education of not only ourselves but our customers also.  The appliance and business world is changing rapidly and it is imperative to keep up with the changing times to stay in business. I got to have breakfast with the the guys and gals on Friday and really enjoyed meeting everyone!

That is why we are proud to team up with the United Servicers Association (USA - http://www.unitedservicers.com/)  and offer these RSM training classes to you.  USA has their finger on the pulse of the service industry and are more than willing to share their knowledge.

Thanks, Glyn!

Our Portland, OR session that was held on September 19-20 was a big success.  The technical training gave the technicians a lot of helpful tips and techniques and answered a lot of questions they had.  The round table discussion in the evening of the first day - moderated by Paul McDonald of USA - let the technicians and business owners have a very fun and informative platform in which to talk about their specific issues and find solutions and ideas for them.  The business training class at the end of the second day lit some major light bulbs in the minds of the business owners that attended it.  The feedback that I'm getting is that part alone was more than worth the cost of the training session!

Some people think that they can't afford to take 2 days off to attend.  What I am hearing from our attendees is that you can't afford to not to attend.  We still have 2 more sessions coming up:

Sacramento, CA:  October 31 and November 1, 2013 (yes, you can come dressed as an appliance technician on the 31st!)  https://www.regonline.com/builder/site/?eventid=1257369

Boise, ID: November 7 and 8, 2013 https://www.regonline.com/builder/site/?eventid=1257382

Click on the links above for information and registration on the session you would like to attend.  If you go to USA's Facebook page https://www.facebook.com/#!/UnitedServicers the picture at the top was taken at our Portland session.  And part of your registration fees include a years membership to USA.

Don't miss these!  You can't afford to not to!

Have a great week!