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Offering information and fun for the appliance repair industry and interested do-it-yourselfers since 2013.

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Phone: 1-800-377-8881
Email: Sales@WLMay.Com

Friday, July 31, 2015

2015 Servicer Training from United Servicers Association

Recently, Trev and Glyn from W.L.May Company talked about the upcoming Regional Service Training Institute being offered by United Servicers Association. Many of you got this clip sent to you via email, but for those who did not, Here are Trev and Glyn:



They're right, you know. There are a lot of great reasons to recommend this opportunity. We hope you can attend. Here are the dates for the sessions being co-hosted by W.L. May Company:
  • September 16-17, 2015                       Sacramento, CA
  • October 28-29, 2015                            Portland, OR
  • November 4-5, 2015                            Boise, ID  
To register and view session agendas visit the USA RSTI site HERE.

      For more education and entertainment from W.L. May Company click...HERE

Thursday, July 30, 2015

Throwback Thursday: News Recap July 30th, 2015

If you have been reading the W.L. May Blog but haven't checked us out on FacebookTwitter or Google+, you may not be getting the whole story. We use all of those social media outlets to share news stories that relate to our industry as well as appliance tips we have found from other sources. Here is a recap of some of the top stories we have seen lately. So without further ado:

We start with some consumer friendly articles we feel would be great for sharing:
  • Consumer Reports shared some products and techniques for making ice. LINK
  • J.D Power released their 2015 Appliance Customer Satisfaction report. LINK
  • Some tips for laundry problems that happen in the summer. LINK
Next, we look at the manufacturers and how they have been in the news recently:
  • Wall Street Journal reported that regulators are not making it easy for GE to sell off assets. LINK
  • Electrolux's lawyers made a case for the merger with GE. LINK
  • The Motley Fool took a look at the history of GE. LINK
  • If you are waiting for the trial on the Electrolux/GE merger, it looks like it will be later this year. LINK
  • LG recalled some top load washers due to excessive vibration problems. LINK
We found some articles that might be of interest to those of you who love all thing appliances:
  • Buy a video game and get a refrigerator. Got to love that promotion! LINK
  • If you go to Florence, Italy, you can see a refrigerator designed by Leonardo da Vinci. LINK
  • In a cool program, girls are learning about science by building soapbox derby cars out of refrigerators. LINK
  • Iowa Public Radio ran a fascinating look at the origins of Maytag. LINK
  • Do you think YOU could hit a home run into a washing machine? It could be worth a million dollars. LINK
  • In Cincinnati, a man hopes to break the world record for throwing a washing machine the longest distance. LINK
Sometimes, the links we post are related to technology, business or happenings on the internet:
  • The Association of Home Appliance Manufacturers objected to DOE guidelines for dishwashers. LINK
We close with few just for fun stories:
  • LenConnect.Com experienced so many kitchen frustrations! LINK
For more education and entertainment from W.L. May Company click...HERE

Wednesday, July 29, 2015

Wednesday Weekly Stock: Cleaning And Restoring

Every week at W.L. may we have several items we feature as good parts to consider adding to your stock. These parts also have special pricing available. For pricing details, ask your account representative for more information. This week we return to the kitchen to look at a few things for cleaning and restoring.

Scratch-B-Gone
DW-SBG-HK

On yesterday's blog post from W.L. May Company, Kelly told you about a stainless steel repair kit called Scratch-B-Gone.. She talked a bit about the usefulness of this product for a homeowner who is dealing with a scratched appliance. If you are one of the many service techs who also rebuild and sell used appliances this product can help your detailing work be cleaner and more impressive. The number of reorders we get for this product stands as an endorsement for how well it works. Ask for part DW-SBG-HK.

W10355049
If the stainless steel is not actually scratched, but instead is looking rough due to smears and smudges, Affresh makes a product to help. The stainless steel wipes offered by Affresh resemble popular anti-bacterial wipes on the market. Ask for part W10355049.

W10135699
We are sure that most of you are already aware of Affresh, the well known cleaner, that can help eliminate door boot odors from HE front load washing machines. In this weeks cleaner promotion, it would be hard not to include the three pack of the cleaning pucks, part number W10135699.

W10282479
Affresh doesn't just make cleaners for stainless and for washing machines. They also have a cleaner for dishwashers and dis[psers to keep those kitchen appliances looking and smelling clean. The part number for Afressh Disposal and Dishwasher and Disposal Cleaner is W10282479.
WX10X10010
While Affresh is Whirlpools preferred method of washing machine interior cleaning, GE has their own approach, In partnership with the well known laundry detergent, GE offers a Tide branded washing machine cleaner. If you would like to try this product, ask your account manager for part WX10X10010.

27615P
Lets take a break from cleaning products for a moment to look at few other items we are featuring this week. The first is something every technician uses. It is required for many service jobs, The 800 sealant from 3M is popular in our trade and is frequently used in many other types of repair businesses. We stock it under the part number 27615P.

006
The next item on our list is not really a stock keeping part. We did not mean to deceive, actually this is a good item for any homeowner with a yard. AccuSharp has, for years, been a popular seller at our counter, Their inexpensive knife sharpeners have proven very popular with our customers. Now AccuSharp has a sharpener for your garden tools (like your lawnmower!). Your part number is 006.

31464
Returning to cleaning products, we turn to the kitchen and a couple of Whirlpool branded cleaning products. The 31464 Cooktop Cleaner comes in a 10 ounce bottle. As the name implies the product is great for cleaning ceramic cooktops. It is also used for cleaning halogen glass. But it does a lot more. You can use it to clean glass cookware or take it with you the next time you clean the bathroom. Sinks, shower doors, and fiberglass shower stalls can all be cleaned with this versatile cleaner.


31476
Finally, this week, we have a cleaning product that is versatile enough to rename. Let me explain, 31476 was originally marketed by Whirlpool as a cleaner for microwave ovens. Its citrus based formula left a pleasant scent and a clean microwave in its wake. In fact, it did such a good job on microwave ovens that Whirlpool relabeled the product as an All Purpose Appliance Cleaner. It will do a good job at cleaning any appliance, EXCEPT stainless steel units. This product is not recommended for stainless steel. See the beginning of this post for solutions to help clean stainless steel.

        For more education and entertainment from W.L. May Company click...HERE

Tuesday, July 28, 2015

Kelly's Korner - Stainless Steel

Hey, All,

As you might know, stainless steel appliances have been a big seller for years now.  It looks sleek and elegant and gives a new lift to an old  - or new - kitchen.

But first, a little history about stainless steel:  First recognised in 1821, stainless steel is a steel alloy with a minimum of 10.5% chromium by mass.  This makes it extremely resistant to corrosion, rust and stains.  It also is not (usually) magnetic - so no kid art or kitten magnets on your fridge!  It is used in many applications from art sculptures to your everyday silverware because of easy adaptability of this metal.

But, as anyone with stainless appliances can tell you, keeping them shiny and gleaming is not always easy.  So how do you keep it clean and shiny?  There are many products out on the market for this, but let me tell you of a few that W L May carries.



So Junior is playing with his favorite Hot Wheels cars and runs them along your refrigerator or dishwasher door and leaves scratches - Yikes!  What do you do?  W L May carries a Scratch-B-Gone kit that has the instructions and products in it to remove most scratches and restore the shiny.  Part number for this kit is DW-SBG-HK.  Caution!  Make sure your appliance is actual stainless steel and not a brushed aluminum or other stainless lookalike - they are out there!  Magnets usually will not stick to them but it depends on the metals used in the alloy.  Do your research before using this product or you may end up destroying your finish.

And for those quick clean-ups?  Come on in a pick up some Affresh Stainless Steel Wipes from our friends at Whirlpool - part number W10355049.  These will come in handy for those sticky fingerprints and messy spills.

W L May also carries a variety of other cleaners for your appliances - come on in and check them out.

Have a great week!

Monday, July 27, 2015

Monday Motivation


If you genuinely want something, don’t wait for it – teach yourself to be impatient. ~ Gurbaksh Chahal

              For more education and entertainment from W.L. May Company click...HERE

Wednesday, July 22, 2015

Wednesday Weekly Stock: Ranges

Every week at W.L. may we have several items we feature as good parts to consider adding to your stock. These parts also have special pricing available. For pricing details, ask your account representative for more information. This week we return to the kitchen to look at a few things for ranges.

Here we are in the middle of summer and North America has been cooking. And in kitchens across America, ranges are NOT cooking.  Barbecue season is in full swing and that broken range can take a back burner until the fall. That is what many people think.

If you have a range that needs a repair, now is a very good time to do it. Here's why: as fall begins all those people who put off the repair start to realize that the holidays are coming. This creates a mad rush for range servicing. Both technicians and some parts can come into short supply.

Again, if you have a broken range now is a great time to repair it. If you are technician, you might want to think about pulling in your fall inventory before the infamous holiday season calls start coming in. It's never to early to be prepared.
316075104
On an electric range things are pretty simple. Often a simple replacement of the bake element is all that is needed. If the repair is on one of over 300 different Electrolux made models, there is a good chance the element to be replaced could be a 316075104. It has push on wire terminals and deserves a space in most well stocked service vans.
308180
If your tastes run more to the Whirlpool line of kitchen equipment than the Electrolux products, you also have a very commonly used bake element available that is a "no-brainier" for truck stock. Part 308180 also has push on terminals and is so common that not a day goes by without someone needing one.

CH775
Because ranges are such relatively simple appliances, a number of smaller operations have made ranges over the years. Many of those companies use "off-the-shelf" parts such as our last featured bake element this week. Part CH775 is used in a number of ranges made by smaller manufacturers, as well as being a fit for some of the major manufacturers as well.

WB2X9998
While electric ranges are the most common type found in the Pacific Northwest, in other areas gas reigns supreme. When a gas range has oven problems in is usually either an issue with the flow of gas,or the igniter is not lighting the gas flame.

There are two common igniter types the round ones and the flat ones. There are a few different sizes of flat igniters in common use. Of those, many times the difference is in the mounting bracket. As a result of the similarities, all of the major manufacturers make a "universal" flat oven igniter. This week we feature the GE version, part WB2X9998.

5500-200
Moving from the oven to the cooktop, a common cause of failure on electric ranges that can shut down the top elements is a failure of the infinite switch. As we have stated before on this blog, when ever possible we recommend using manufacturers specified OEM parts. When it isn't possible to use an OEM infinite switch for a range, Robertshaw  makes a pretty good "universal" replacement. These kits come with the switch, the knob, mounting hardware, and instructions. The push-to-turn style is stocked under part number 5500-200.

5500-202
To accomodate different applications, Robertshaw offers different kits. For switches with clockwise rotation, the 5500-200 is a good replacement and worth keeping on hand if you are a professional servicer.
31462A

This week we are also featuring a few range cleaning products that we have mentioned in a previous post. Part 31462A. Whirlpool stainless steel polish and cleaner, part 31463A, Whirlpool non abrasive cooktop polish, and finally part 1860, StainlessSteel Magic.

Monday, July 20, 2015

Monday Motivation

It doesn’t take great men to do things, but it is doing things that make men great.-Arnold Glasow

              For more education and entertainment from W.L. May Company click...HERE

Friday, July 17, 2015

Friday Featured W.L. May Employee: Stefanie Halstead (Crays)

This is the part of the blog where we share a little about ourselves. Today we would like to introduce you to one of the people that help provide you with our famously fast and accurate customer service.

Name? Stefanie Halstead (Crays)

Job Title? Receptionist/Accounting Assistant

Where did you grow up? Born in Medford, we moved to California when I was a baby.  I lived in Southern California until I was 13.  We moved up to Oregon just in time for me to go to high school up here .  I’ve lived in Oregon for 19 years and can’t imagine living in any other state.

How long have you been with W.L. May? It will be 3 years in August

What did you do prior to joining W.L. May? I worked as sales/customer service out at Universal Appliance Parts for 4 years.

What do you enjoy doing when you're not at work? My husband and I brew beer together,  I LOVE cooking. We love to take our Bernese Mountain dog out on hikes and to the beautiful dogs parks around town. We are avid road cyclists and have a deep love for camping and music festivals.

To what do you credit your success? Determination, there have been a lot of hurdles in this lifetime but pure determination is how I’ve made it this far.

What do you like about working at WL May? The variety of personalities that we get to experience day to day!  You learn something new from every experience and what a privilege to learn from such a diverse group!!

Can you share one piece of advice for others in our industry? Patience is key.  Customers appreciate it , co-workers appreciate it and everyone benefits from it.

Can you share something most people do not know about you? I’m very afraid of heights.  I will get on an airplane no problem but heights in a less then secure situation completely terrify me.


For more education and entertainment from W.L. May Company click...HERE

Thursday, July 16, 2015

Throwback Thursday: News Recap July 16th, 2015

If you have been reading the W.L. May Blog but haven't checked us out on FacebookTwitter or Google+, you may not be getting the whole story. We use all of those social media outlets to share news stories that relate to our industry as well as appliance tips we have found from other sources. Here is a recap of some of the top stories we have seen lately. So without further ado:

We start with some consumer friendly articles we feel would be great for sharing:
  • All You provided some uses for old ice cube trays. LINK
  • Digital Trends was impressed by the Maytag 4 door refrigerator. LINK
  • The Huntsville Item hopes that these dishwasher loading tips help you avoid marital conflict. LINK
Next, we look at the manufacturers and how they have been in the news recently:
  • Even though Samsung dropped its vandalism charges against LG, Seoul District Court did not. LINK
  • GE is now forced to consider other options after DOJ blocks Electrolux merge. LINK
  • Electrolux's CEO faces big challenges in trying to merge with GE LINK
  • Fortune magazine looked at the DOJ's blocking of the Electrolux/GE merger. LINK
  • A look into Whirlpools R&D department. LINK
We found some articles that might be of interest to those of you who love all thing appliances:
  • A class action lawsuit suggests leakage problem in Samsung top load washers. LINK
  • The Vancouver Sun looked at appliances and whether or not they "don't make them like they used to," LINK
  • Peninsula Daily News gave us an example of how Propane is a great refrigerant, but it is dangerous. LINK
  • Adequate Man is started a series about laundry.LINK
  • Adequate Man continued a series on laundry by looking at stain removal and washer settings. LINK
  • First there wash the washing machine excercise bike, now there is a washing machine bike that can take you places. LINK
  • Got leftovers? In Galdakao, Spain you could easily share them with your neighbors. LINK
Sometimes, the links we post are related to technology, business or happenings on the internet:
  • Sears is betting that big data can improve their rate of first call completions. LINK
  • Fresno Bee reported that it is possible to keep your lawn watered AND not waste water. LINK
  • A very critical look at dishwasher manufacturing regulations from the Washington Times was objected to on Twitter. LINK
  • The Internet of Things has promise-and it is a bit frightening. LINK
We close with few just for fun stories:
  • A fairly surreal description of a trip to the laundrymat. LINK
For more education and entertainment from W.L. May Company click...HERE

Wednesday, July 15, 2015

Wednesday Weekly Stock: Refrigerator Parts

Every week at W.L. May we have several items we feature as good parts to consider adding to your stock. These parts also have special pricing available. For pricing details, ask your account representative for more information. This week we look into the world of refrigerator parts.
FF8.5HBK1
The "heart" of a refrigeration system is the compressor. A compressor is used to compress the gaseous refrigerant. The process of compression raises the temperature of the gas.The gas is then pumped into a condenser coil, where the heat will will transfer off the coils. This week we are featuring a 740BTU 1/4HP R-134 compressor from Embraco. The part number is FF8.5HBK1.
65109
The compressed refrigerant makes the coils hot. To move the hot air away from the coils to allow further heat transfer a fan is used. For many years, and across many models, a 2 watt motor in a cast iron body was used. Packard offers their clockwise universal replacement as part 65109.
WR60X10220

On newer GE refrigerators, a 9 watt c-frame motor is used for the condenser fan motor. The part number for that motor is WR60x10220.
5303918277
Now that we have covered some of the pieces that make it cold, lets put some of that cold to use. On most Electrolux products made since 2001 the same replacement icemaker is called for. Sometimes labeled as part number IM115, we have it in stock under the Electrolux part number 5303918277.
4318047
The icemaker needs water to do its job. That is where the water valve enters the picture. Most modern machines have ice and water through the door. For those machines a dual valve is called for. For refrigerators that do not have ice and water through the door, or has an add-on icemaker, a single coil valve is called for. For Whirlpool refrigerators, the single coil refrigerator valve is part 4318047.

WR02X11330
Back in April we told you about the 5/16 x 5/16 water line connector from GE. It is a size we still get regular calls for. If you would like to stock this part ask your account representative for part number WR02x11330.
4318165

Often, when we get requests for water line couplers, the requester describes the coupler as being'"down near the hinge". Remembering that brings to mind another part located near the hinge. Lower refrigerator door hinges have these little pieces called riser cams or door closers that actually cause the door to raise up and tilt just enough to let gravity help with.

Whirlpool makes a nice kit for their models that includes enough parts to fix the riser cams on both doors. That make sense because if one side is wearing out the other side is likely not far behind. By installing the parts in the kit on both doors you are proactively preventing a possible call back caused by the other doors risers failing. Part number for the kit is 4318165.
WR9X330DS
A symptom of a door not closing properly is frost build up in the freezer. Another cause can be a problem with the defrost system. Older refrigerators would frost up in the freezer and required periodic defrosting to avoid the whole freezer compartment turning into a giant ice cube.  Modern refrigerators avoid that issue with the use of a heater that warms ups periodically to prevent frost build up.

Although many of the newest models control defrost timing using a computer board, older defrost heater were turned on based on a defrost timer that activated the element and then turns it off. There are still a lot of those units around. The GE part WR9x330DS activates the heater for 24 minutes every 6 hours. This style of timer was not only used on GE, HP and RCA refrigerators, but it frequently is a fit in models made by other manufacturers as well.

ML45, ML50, ML55, ML60
As a safety measure and for those times when the heater gets things warm faster than the defrost timer specifies, a defrost thermostat, also known as a defrost terminator, will interrupt the heater. These thermostats are fairly common and fairly universal. Supco offers replacements at a variety of temperature points. The most common range from 45-60 degrees. ML45 is a 45 degree cut out, ML50 cuts out at 50 degrees and so on, with ML55 and ML60 covering 55 and 60 degrees representatively.

Tuesday, July 14, 2015

Kelly's Korner - New Superhero Book Add-ons

Hey, All,

It has been awhile since I've posted any items for you to add to your Superhero Book.   What's a Superhero Book?  It is the place you put all the things you can't find by regular methods and have had to call W L May for info from the manufacturer's.  Or it is for anything that you use regularly and don't want to look it up by normal means.  Click on the link above for all past articles on this subject.

New item:  GE has a new dryer maintenance kit - WE49X21874.  This kit has the WE14M124 top bearing, 2 of the WE1M504 white glides, 2 of the WE1M1067 green glides, a WE09X20441 lower felt seal and the WE12M29 drum belt - big savings over buying these parts individually.

With that, is the maintenance kit for the older GE dryers - WE49X20697 - this has the WE3M26 (now in the process of changing to WE03X20570), 2 each of the WE1M504 and WE1M1067 glides, a WE9M30 lower felt and a WE12M29 belt.

Also, Whirlpool/Maytag is in the process of changing manufacturers of their refrigerator water filters and the old part numbers will be changing also.  I know, if you've had some of these memorized it will be a pain on new part numbers, but changing part numbers are a way of life.

Old#                                   New#
W10295370A                    EDR1RXD1 
W10295370AP                  EDR1RXD2 (2 pack) 
W10413645A                    EDR2RXD1 
W10413645AP                  EDR2RXD2 (2 pack) 
4396841
4396710
W10193691                       all sub to EDR3RXD1 
4396841P
4396710P
W10193691P                    all sub to EDR3RXD2 (2 pack) 
4396395
UKF8001                          both sub to EDR4RXD1 
4396395P
UKF8001P                        both sub to EDR4RXD2 (2 pack) 
4396508
4396918                            both sub to EDR5RXD1 
4396508P                          EDR5RXD2 (2 pack) 
4396510
8212491
8212652                            all sub to EDR5RXD1 
4396510P
8212652P                          both sub to EDR5RXD2 (2 pack) 
4396701                            EDR6D1 
UKF7003                          EDR7D1 
8171413
8171414                           both sub to EDR8D1 
WF401S                           no change

Well, this ought to keep you busy for a bit.  Remember, for excellent customer service be a Superhero!

Have a great week!

Monday, July 13, 2015

Monday Motivation


I learned the value of hard work by working hard.-Margaret Mead

              For more education and entertainment from W.L. May Company click...HERE

Thursday, July 9, 2015

Thursday Trivia Challenge



Do you think you know all about appliances? Here is a short set of trivia questions to test your knowledge.

Questions
1. What was the first cordless drill was manufactured?
2. From 2000-2008 bottom freezer refrigerators increased in sales. Industry wide, do you know what percentage that increase was?
3. Whirlpool refrigerator wiring harnesses 2177080 & 2192096 both have a defrost thermostat built into them. Do you know the part number for that thermostat alone?
4. How much would you pay in 1955 Michigan for and Admiral Fridge Freezer?
5. What year did GE introduce the SpaceMaker over the range microwave?
6. What year did channel lock pliers first hit the market?
7. Who made the first cordless drill?
8. According to GE in 2010, what percentage of homes have the washer and dryer in the kitchen? 3.5 percent (Source: http://pressroom.geappliances.com/news/laundry_facts_07)

Answers
1. 1961(source: http://forums.finewoodworking.com/fine-woodworking-knots/power-tools-and-machinery/tool-trivia)
3. 4387490
4. $399.95 (Source: http://www.thepeoplehistory.com/50selectrical.html)
5. 1978
6. 1933 (source: http://forums.finewoodworking.com/fine-woodworking-knots/power-tools-and-machinery/tool-trivia)
7. Black & Decker (source: http://forums.finewoodworking.com/fine-woodworking-knots/power-tools-and-machinery/tool-trivia)
8. 3.5 percent (Source: http://pressroom.geappliances.com/news/laundry_facts_07)



Scoring
O-2 correct: You know a bit about appliances, but still have a lot to learn.
2-4 correct: You know a fair amount about appliances.
4-6 correct: You know a lot about appliances. Pass some of that knowledge on to someone.
6-8 correct You are an appliance star! Great job!


This is a monthly feature. To submit your appliance trivia questions (and answers) email: rob.m@wlmay.com with the subject line "trivia".

For more from education and entertainment from W.L. May Company click...HERE

Wednesday, July 8, 2015

Wednesday Weekly Stock: Tools

Every week at W.L. May we have several items we feature as good parts to consider adding to your stock. These parts also have special pricing available. For pricing details, ask your account representative for more information. This week we look into the world of tools.

M14-F
The first item we feature today is one of the largest and most needed tools a serviceman might have. Every shop should have a hand truck and this is a nice one. It is 59 inces tall, giving leverage for larger items such as refrigerators. It has 2 ratcheting straps to secure the load. The aluminum alloy frame has non marking plastic padding. Please be aware, these do not qualify for prepaid freight.

M110A

Another tool that a repairman must have to do the job properly is a multimeter. There are some jobs that can be diagnosed without it,  but there are also a  whole lot of jobs where having a meter is essential. It can prove continuity and save money over throwing parts at a problem hoping one of them will provide a fix. For years, a popular inexpensive, yet rugged meter has been the UEI M110A analog multimeter.

DM10T

Another multimeter being featured this week is the DM10T. Like the M110A, this meter will serve you well for all of your multimeter needs. Featuring a digital display, you will get readings that are more precise than the older analog units provide. In addition, this meter also can be used for reading temperature. It is marketed as an economy model, so the price is right too.

SD-10
Last month, we told you about the 4-in-one torx nut driver. The maker of that tool, Sensible Products, has another driver that you also might consider keeping on hand. SD-10 is a slide driver. A slide driver can be adjusted with a simple twist so that it can be a socket driver for 1/4" & 5/16" sockets. With a 10" shaft it can get into many of those hard to reach places.

EMF-1

Another very popular item we carry from Sensible Products is not really a tool per se. It is however, very handy. EMF-1 is pretty nifty flashlight. The head (the part with the light) can be extended and bent to shine light into the tightest of corners. A side feature, but a very useful one is that the head is also magnetized. Imagine that you dropped a screw, it rolls into a shadowy corner, where it is both hard to see and hard to reach. The flashlight can show you where the screw fell. With the magnetic head you can pic the screw up as well. Time saved is money saved which will make this "tool" pay for itself pretty quickly.

TB123A
Here is a tool that only an appliance guy could love. A spanner wrench is a specialized appliance tool that is used to remove spanner nuts allowing agitators to come free. Supco makes the tool called a spanner wrench that will loosen those nut on machines made by Whirlpool, GE and Maytag. The part number for this beauty is is TB123A.

93001
This next item is more useful for a consumer than a technician. It is a good practice to clean coils behind your refrigerator frequently to make the machine. Moving the refrigerator to get to the coils can be tricky and it easy top damage flooring dragging the appliance out. Glide and guards a re a possible solution. Basically, enterlocking tracks similar those you might remember from a childhood Hot Wheels track. They allow the refrigator to "glide" away from the wall and the "guard" your flooring. They call it a Glide & Guard kit. We stock it with the part number 93001.
001
Finally, this week, we have a product that every home should have. In or out of the appliance repair trade, everyone has knives and scissors in their homes. Even though it is counter-intuitive, a sharp knife is a much safer tool that a dull knife. The Accusharp knife sharpener can easily keep the blades honed to a fine cutting edge. It also is an easy add on sale for field technicians. Just ask for part 001.
                                                                                                                                                                   
For more education and entertainment from W.L. May Company click...HERE

Tuesday, July 7, 2015

Kelly's Korner - Tomboy Tools

Hey, All,

Having been and always will be a tomboy, raised by a mechanic father who could fix anything and a fix-it-yourself mom, I have always been a bit handy with tools and fixing things myself.  So having tools around the house has always been a must.

A few years ago, I was introduced to a company called Tomboy Tools (now called Project Home) and fell instantly in love with their company and product.  Started by three women homeowners who had projects to do, they figured for a variety of reasons that they could do it themselves without waiting for someone else to do them.

They starting using tools designed for men, who have bigger hands and more strength than women, and decided to design their own tools designed for women.  These durable, lightweight and ergonomically designed tools are as tough and durable as any of the Craftsman, Snap-on, Stanely or any other tool manufacturer out there.  And they are PINK!  And they have power tools!

Now while I am definately not a pink person, I have a lot of these tools.  Not only are they easier to find in a dark toolbox, but I can leave my pink box knife
Quick Changing Utility Knife
 anywhere in our warehouse and it finds its way back to my desk.  And many guys would think twice about using your pink tools.

Tomboy Tools believes in educating women and girls on using their tools and in their home parties will show you the proper ways to use them.  They also are into charitible foundations with their Pink For A Purpose Fund that raises funds for the Susan G Komen Breast Cancer Foundation, the Avon Foundation for Women and others.

The Pink Diamond Kit
Every woman needs her own tools - hammer, screwdrivers, pliers, etc - for all those little things around the house - fixing kids' toys, hanging pictures, putting together a dollhouse, but why stop there?  Why pay a handyman or wait for some other male to get around to doing those bigger projects?  Need to retile your bath?  Put in new flooring?  Do it yourself with your own tools.  Want to contribute to society with Habitat for Humanity or other group?  Show up in your fully loaded pink leather toolbelt with your pink toolbox full of the tools you'll need to help build a house for someone.
The Basics Tool Kit

Check out this company and you will find a tool or tool kit for every purpose - gardening, painting, and plumbing to name a few - and find a consultant in your area for a party or just order online.  Hey, you guys out there - here is a great idea for gifts for the gals in your life - birthdays, anniversaries, graduation, Christmas, Mother's Day - and then they'll keep their hands off your tools.

So if you are looking for a great bridal shower gift or just need some tools to call your own, check out Project Home's website.

Have a great week!


Monday, July 6, 2015

Monday Motivation


Success is like an ocean-it's not in short supply. The problem is, some people go to the ocean with a teaspoon.-Jim Rohn

        For more education and entertainment from W.L. May Company click...HERE

Thursday, July 2, 2015

Throwback Thursday: News Recap July 2nd, 2015

If you have been reading the W.L. May Blog but haven't checked us out on FacebookTwitter or Google+, you may not be getting the whole story. We use all of those social media outlets to share news stories that relate to our industry as well as appliance tips we have found from other sources. Here is a recap of some of the top stories we have seen lately. So without further ado:

We start with some consumer friendly articles we feel would be great for sharing:
  • Hometown Life took a look at appliance colors. LINK
  • IOL Lifestyle looked at some laundry tips and whether they work and why. LINK
Next, we look at the manufacturers and how they have been in the news recently:
  • Maytag announced a refrigerator featuring metal shelves. LINK
  • Whirlpool's "Every Day Care" ads have been pretty successful. LINK
  • In a BBC story from England, the lesson remains, do not run your appliances if you are not at home with them. LINK
  • A new JennAir model of refrigerator has black interior. LINK
We found some articles that might be of interest to those of you who love all thing appliances:
  • Not surprisingly, Google's office refrigerator is connected to the net. LINK
  • Mother Nature Network showed us some fun and creative ideas for recycling old refrigerators. LINK
Sometimes, the links we post are related to technology, business or happenings on the internet:
  • Renters pay a premium for washers and dryers in units. How much varies with the city. LINK
We close with few just for fun stories:
  • Here is a good review of a very helpful technician, we can't help but wonder, was he too helpful for his own good? LINK
For more education and entertainment from W.L. May Company click...HERE