When they first opened, the Conklin's operated from a small section of a corner building. Due to the success they enjoyed, they have since taken over the entire building. After 37 years of expansion, the Conklin's sold their business in 1988 to current owners Bob and Laverne Salstrom.
Conklin's believes they owe their success to their ability to provide personalized customer service. In addition to appliance service, they sell new product; including Whirlpool, Kitchenaid, Maytag, Amana, Jenn -Air, Frigidaire, Electrolux, Asko, Wolf, and Bertazonni. They also sell Weber Barbeque grills, and are quite proud of their "earned reputation" as the State of Washington's largest retailer of the "Big Green Egg" barbeque.
Barb Conklin, daughter-in-law of Newman and Genie Conklin, still works in the sales and parts departments. In addition to her sales responsibilities, she processes warranty paperwork with Service Bench, and oversees the work of Third Party Administrators, whose extended warranty contracts they service. When not at work, she enjoys traveling and has fond memories of her recent cruise to New Orleans, Cozumel, Costa Maya, and Belize. Another "hobby" she pursues is the raising and showing of Alpacas, who according to the Alpaca Owners and Breeders Association, are a "cherished treasure of the ancient Incan civilization".
Barb enjoys working with W.L. May Co's Seattle Branch for many reasons; expressing various adjectives such as "accommodating", "efficient" and overall, feels they are just "easy to work with". If you ever find yourself going through Lynnwood, WA, stop by Conklin's and find out for yourself exactly what a "Big Green Egg" barbeque is.
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